1. Eligibility for Returns

You can return most items purchased on Nolrix.xyz within 30 days of the delivery date, provided the product is in its original condition with packaging intact. Items eligible for return include:

  • Baby Strollers
  • Baby New Arrivals
  • Baby Cribs

To be eligible for a return, the product must be unused, undamaged, and in its original packaging, including tags and manuals. Once we receive your return request, we will review the condition of the product before processing a return.

2. How to Initiate a Return

To begin the return process:

  1. Visit our website, Nolrix.xyz, and go to the “Contact Us” or “Return & Exchange” section.
  2. Provide your order number, contact details, and the reason for the return.
  3. Our customer service team will assist you in obtaining a Return Authorization (RA) number and provide detailed return instructions.

3. Return Shipping

Customers are responsible for the cost of return shipping unless the product was defective or damaged upon arrival. We recommend using a trackable shipping service or purchasing shipping insurance for items over $50, as we cannot guarantee receipt of your returned item without tracking.

Once we receive your returned product, our team will inspect it. If everything is in order, we will process your refund or exchange as soon as possible.

4. Refunds & Exchanges

  • Refunds: Once your return is approved, we will issue a refund to your original payment method. Refunds will typically be processed within 5-7 business days after the item is received and inspected.
  • Exchanges: If you wish to exchange your product for a different size, model, or color, you can initiate a return and place a new order. Please contact us to confirm exchange availability before proceeding.

5. Non-Returnable Items

For hygiene and safety reasons, some items cannot be returned:

  • Used Baby Strollers or Cribs
  • Items that have been opened and are not in resellable condition
  • Personal items such as mattresses or bedding

6. Defective or Damaged Items

If you receive a defective or damaged item, please contact our customer support team within 7 days of delivery. We will either replace the item or offer a full refund. In the case of damaged goods, we may ask for photos of the damaged product and packaging to better assist with the resolution.

7. Contact Us

If you have any questions about our return policy or need assistance, feel free to contact us:

8. Policy Updates

Nolrix.xyz reserves the right to update or modify this return policy at any time without prior notice. Please refer to this page for the most current return policy information.

Thank you for choosing Nolrix.xyz for your baby products! We value your trust and are committed to providing a seamless shopping experience.